Who can qualify for this award?
RBC ExTRA is open to RBC Insurance producers in the United States who are appointed with
Liberty Life Insurance Company. Qualifying business cannot be submitted through a broker-dealer and RBC ExTRA is not available to all sales organizations. Please check for availability.

If I qualify, can I let someone use the travel award in my place?
No, the award is non-transferable. The qualifier is entitled to bring the guest of his/her choice.

Can I choose a different location?
No. There are five pre-selected locations for Tier One, five pre-selected locations for Tier Two, and three pre-selected locations for Tier Three. Upon qualification, the producer will be asked to select their destination from those locations based on their qualification level.

Can I choose not to accept the travel award and receive cash compensation instead?
If a producer chooses not to accept the RBC ExTRA travel award, does not book their travel by October 31, 2010 or does not complete their travel by December 31, 2010, cash or an equivalent award will NOT be presented and the RBC ExTRA travel award will expire.

Can I qualify for more than one award?
A producer can qualify for a maximum of two RBC ExTRA Individual Recognition Awards during a single qualification period; however, the two awards cannot be from the same Tier.
- i.e. A producer has $4 million in production and 10 paid cases and decides to take a Tier Three trip. This same producer is now only eligible to qualify for either a Tier One or Tier Two award during that same qualification period.

If I take a Tier One trip does my production carry over toward my Tier Two or Tier Three qualification level for my second award?
When an agent qualifies and uses their RBC ExTRA Individual Recognition Award from any Tier, qualification numbers reset.
- i.e. If a producer qualifies for a Tier One trip with $1 million in first-year fixed annuity premium and five cases and takes a Tier One trip, he/she must produce an additional $2.5 million in first-year fixed annuity premium and seven cases to qualify for a Tier Two trip making total qualifying business $3.5 million. Or, he/she must produce an additional $4 million in first-year fixed annuity premium and 10 cases to qualify for a Tier Three trip, making total qualifying business $5 million.